coopculture-dev

INFORMATION ON THE PROCESSING OF PERSONAL DATA

Pursuant to Article 13 of Regulation (EU) 2016/679

WHY THIS INFORMATION

Pursuant to Regulation (EU) 2016/679 (hereinafter the “Regulation”), this page describes the methods for processing the personal data of users who consult the website:
• https://tickets.ufflzl.com
, a domain referring to the Data Controller.

This information does not concern other websites, pages or online services accessible via hypertext links that may be published on the site but refer to resources external to the Data Controller’s domain or processing activities.

DATA CONTROLLER

Following consultation of the website listed above, data relating to identified or identifiable natural persons may be processed.

The Data Controller is Società Cooperativa Culture, Corso del Popolo 40 – 30172 Venice Mestre (VE),
Email: info@coopculture.it
,
PEC: coopculture@pec.it

DATA PROTECTION OFFICER (IF APPOINTED)

The Data Protection Officer (DPO) can be contacted at the following address:
dpo@coopculture.it

LEGAL BASIS FOR PROCESSING

The personal data indicated in this privacy notice are processed by the Data Controller:
• with regard to technical cookies and necessary browsing data, on the basis of the legitimate interest of the Data Controller in the proper functioning and security of the website (Art. 6(1)(f) GDPR);
• with regard to analytics and third-party cookies, exclusively upon the user’s explicit consent (Art. 6(1)(a) GDPR), expressed via the relevant banner or cookie management panel;
• with regard to data provided directly by the data subject, for example to request information or subscribe to newsletter services, processing is carried out pursuant to Art. 6(1)(b) GDPR, i.e. necessary for the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures taken at the data subject’s request.

The consent given may be withdrawn at any time, without prejudice to the lawfulness of the processing carried out before the withdrawal.

TYPES OF DATA PROCESSED AND PURPOSES OF PROCESSING

Browsing data

The information systems and software procedures used to operate this website acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols.

This category of data includes IP addresses or domain names of the computers and terminals used by users, URI/URL addresses of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user’s operating system and IT environment.

These data, necessary for the use of web services, are also processed in order to:
• obtain statistical information on the use of services (most visited pages, number of visitors by time slot or day, geographical areas of origin, etc.);
• check the proper functioning of the services offered.

Data provided by the user

The optional, explicit and voluntary sending of messages to the contact addresses of the Data Controller, as well as the completion and submission of forms on the website, entail the acquisition of the sender’s contact details, necessary to respond, as well as any personal data included in the communications.

Specific privacy notices will be published on the website pages set up for the provision of specific services.

Links

The website tickets.ufflzl.com may contain links to other websites or social media platforms that are not necessarily under the control of the Data Controller. Users are invited to carefully review the terms and conditions of operation and use of such sites. The Data Controller assumes no responsibility for any unauthorized use of user data or for any further monitoring or profiling carried out by such sites.

COOKIES AND OTHER TRACKING SYSTEMS

The website https://tickets.ufflzl.com
uses cookies and tracking tools in order to ensure the proper functioning of web pages, improve the user browsing experience and, subject to consent, carry out statistical analyses on the use of the site.

Cookies are small text files that visited websites send to the user’s device, where they are stored and then retransmitted to the same websites upon the next visit.

In accordance with applicable regulations, technical and strictly necessary cookies are installed automatically, while analytics and third-party cookies are installed exclusively upon the user’s explicit consent.

By using the site, the visitor expressly consents to the use of technical cookies.

Cookies are text strings stored on your computer and are commonly used on the Internet. There are various types of cookies that perform different functions, such as remembering items added to your shopping cart or analyzing your browsing behavior to allow advertisers to present advertisements relevant to you and your interests.

For more information on cookies, please visit www.allaboutcookies.org
.

Cookie management: consent to use

Deleting cookies does not preclude the use of the site.

Users/visitors can set their browser to accept or reject all cookies or to display a warning whenever a cookie is offered, so that they can decide whether to accept it.

By default, almost all web browsers are set to automatically accept cookies. You can, however, change the default configuration or disable cookies entirely by setting the browser to the highest level of protection; however, disabling cookies may compromise the use of certain site features.

It is always possible to delete cookies from your device using the appropriate browser functions. Deleting cookies does not prevent the use of the site, but requires repeating the authentication procedure, i.e. re-entering access credentials.

There are also plugins for the most common browsers that allow:
• management (viewing, deleting, blocking) of cookies;
• disabling third-party JavaScript pages;
• viewing technologies used by the site;
• viewing and selectively blocking different tracking mechanisms.

Accepting or refusing cookies

Most browsers accept cookies, but if you prefer, data can be collected through other methods and you can disable this function within your browser settings. If you wish to delete all cookies already present on your computer, you should refer to your software’s management instructions to locate the file or directory containing cookies.

Disabling cookies

Cookies can be disabled directly in the browser used, thus refusing or withdrawing consent to their use. Please note that disabling cookies may prevent the proper functioning of certain features of the website.

We use cookies to:
• collect information that helps us distinguish visitors, understand their browsing habits on our site and improve their experience.

Cookie — Purpose of Cookie

cl_preferences: Cookie that stores the choices made by the user via the Cookie Law service
cc_cookie: Cookie used for the functioning of the Cookie Law service
octofence_jslc: Expiry cookie used to manage the JavaScript challenge, necessary to verify that the request comes from a real browser and not an automated bot
octofence_jslc_fp: Expiry cookie associated with the JavaScript challenge, used to correlate and validate the browser session during security checks
octofence_tracking_jwt: Security cookie automatically set upon user authentication. It allows correlation of requests made during the authenticated session and monitoring of site navigation exclusively for security purposes, such as preventing unauthorized access, detecting anomalous behavior and protecting accounts

• compile website statistics, such as number of visitors and pages visited;
• collect information that enables us to provide tailored advertising, making it more relevant based on your previous interactions with the site;
• remember information about you when you visit our site. Some cookies are essential to provide our services to visitors.

We have identified four categories of cookies that may be used on our website:
• strictly necessary cookies (mandatory);
• marketing cookies (analytics);
• statistical cookies;
• identification cookies.

Some of our sites also include third-party cookies, which are not set by CoopCulture. Within each of the four categories above, we have specified where third-party cookies are used.

The following types of cookies may be used during your visit to our website.

Strictly necessary cookies

Strictly necessary cookies are essential for the proper functioning of the site and allow users to browse and use its main features, such as access to restricted areas and session management.
These cookies do not require user consent, as they are indispensable for providing the requested service.

Coopculture_session
Used for navigation within the site exclusively for security purposes, such as preventing unauthorized access, detecting anomalous behavior and protecting accounts.
User session maintenance cookie.

Cookie — Purpose of Cookie
ga / ga_*
Automatically generated by Google Analytics as an integral part of its data collection and reporting system.

These cookies are reviewed and updated quarterly.

Marketing Analytics Cookies

These cookies collect information on how users use a website, such as which pages are visited most frequently and whether error messages are received from web pages. They also allow us to record and count the number of site visitors, helping us understand how users use the website in order to improve its operation. These cookies do not collect information that identifies the visitor, as all information collected is anonymous and used solely to improve the functioning of our site.

These cookies are reviewed and updated quarterly.

Information on deleting or controlling cookies is available at support.google.com.
Please note that disabling cookies may compromise website functionality, preventing you from obtaining quotes or completing online purchases.

ANALYTICS COOKIES (Google Analytics) AND STATISTICAL COOKIES

The site uses analytics cookies to collect aggregated statistical information on website usage (e.g. number of visitors, most visited pages, length of stay).

These cookies are installed exclusively upon the user’s explicit consent and do not allow the Data Controller to directly identify the user.

In particular, the site uses:
Google Analytics (Google LLC), a web analytics service provided by Google LLC. Data collected through analytics cookies may include information relating to the device, browser, IP address and browsing behavior.

Data may be transferred to non-EU countries (in particular, the United States). Transfers take place in compliance with the safeguards provided for by Regulation (EU) 2016/679.

Users may at any time:
• withdraw consent given to analytics cookies;
• object to processing by installing the opt-out component provided by Google.

Google Analytics (Google, Inc.) is a web analytics service provided by Google, Inc. (“Google”). Google uses the collected Personal Data to track and examine site usage, compile reports and share them with other services developed by Google.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA – Privacy Policy – Opt Out.

Site visitors may choose to subscribe to the coopculture.it newsletter to periodically receive updates on news promoted on the site.

The tool used for sending and managing the newsletter service is Sendinblue, an email address management and mailing service provided by Brevo (formerly SENDINBLUE) – 55 rue d’Amsterdam, 75008 Paris, France.
Personal Data collected: common data and email address.
Place of processing: Europe.

The newsletter is sent by email to those who explicitly request it by completing the relevant form and authorizing coopculture.it to process their personal data. Providing data is optional; refusal to provide data makes it impossible to receive the newsletter service.

DATA RECIPIENTS

The recipients of data collected following consultation of the above-mentioned sites are the following entities designated by the Data Controller, pursuant to Article 28 of the Regulation, as data processors:
Swypelab and Sicuranext, as providers of web platform development and maintenance services.

Personal data are also processed by the Data Controller’s staff, acting on the basis of specific instructions regarding purposes and methods of processing.

Scope of data communication

Data may be communicated to:
• all subjects (including Public Authorities) who have access to personal data by virtue of legal or administrative provisions;
• the cultural venue for which the ticket is being purchased, subject to consent to subscribe to the newsletter service, and to third-party companies whose products or services are offered or sold via the CoopCulture website (in particular, companies or entities organizing concerts, shows, sporting events or other events whose tickets are sold via the website);
• companies or third parties responsible for printing, envelope stuffing, shipping and/or delivery of tickets purchased via the website;
• postal services, couriers or shipping companies responsible for delivering products purchased via the site;
• banks and companies managing national or international payment circuits through which online payments are made for products purchased via the website;
• companies, consultants or professionals appointed for the installation, maintenance, updating and overall management of CoopCulture’s hardware and software or those used by the company to provide its services;
• companies or Internet providers responsible for sending documentation and/or informational material;
• other companies belonging to our group, with offices in Italy or abroad, within the European Union;
• all public and/or private entities, natural and/or legal persons (legal, administrative and tax consultancy firms, Judicial Offices, Chambers of Commerce, Labor Offices, etc.), where communication is necessary or functional to the proper fulfillment of contractual obligations and legal requirements.

Data will not be disclosed, except in anonymous and aggregated form, for statistical or research purposes.

RIGHTS OF DATA SUBJECTS

Data subjects have the right to obtain from the Data Controller, in the cases provided for, access to their personal data and the rectification or erasure of such data, or restriction of processing, or to object to processing (Arts. 15 et seq. of the Regulation).
The relevant request may be submitted by contacting the Data Protection Officer at: dpo@coopculture.it
.

RIGHT TO LODGE A COMPLAINT

Data subjects who believe that the processing of personal data relating to them carried out through this site violates the Regulation have the right to lodge a complaint with the supervisory authority, as provided for by Article 77 of the Regulation, or to take legal action before the competent courts (Article 79 of the Regulation).